FirstCoast.ai builds custom AI agents that answer customers, handle back-office work, and put your company's knowledge one question away. They run inside the tools you already use and hand anything uncertain to a human.
A trained digital front desk on your website, and anywhere else your customers reach you. Context-aware conversation from your real business data, not a rigid script.
Answer questions about services, pricing policy, and availability, day and night
Qualify leads and route the good ones to your team with full context
Book appointments, tours, and service calls straight onto your calendar
web, email, SMS, WhatsApp, Instagram, Messenger
Serve customers in their own language
A digital co-worker for the grunt work between systems.
Data entry and syncing between email, CRM, and accounting
read, summarize, and route invoices, contracts, and resumes
Automated weekly and monthly reporting across departments
Deadline, renewal, and follow-up alerts before things slip
Invoicing and payment links through Stripe or Square
A private, secure search engine over your own documents: emails, PDFs, spreadsheets, and shared folders. Ask in plain English, get the answer with the source.
"What's our policy on X?" answered instantly, with the document it came from
New hires ramp faster by asking the agent instead of interrupting the team
Compare contracts, summarize reports, synthesize across files
Your data stays in a closed, private environment. It never trains public models.
Agents are assembled from skills: knowledge retrieval, scheduling, software integration, data transfer, invoicing, and more. Start focused on two or three tasks, prove the value, then add skills without a rebuild. Skills connect to your software through custom, secured connections and get tested in an isolated environment before they touch production.
Discovery Audit & planning: evaluate your processes, meet the team, review how your data is structured, deliver the blueprint.
Modular build & testing: build the agents the blueprint calls for, connect your data, and test rigorously in an isolated environment before anything goes live.
Secure deployment & support: deploy to production, train your team, and hand off to a managed plan that monitors, tunes, and updates the system. See Managed Services.
No. It replaces tasks, not people. The repetitive work moves to the agent so your team can do the work that needs a human.
No. Agents deploy to email, SMS, messaging apps, or a secure standalone page with a shareable link if you don't have a site.
Your files stay in a closed, private environment, isolated per client, and are never used to train outside models.
No. Agents integrate with your existing setup in the background. We check compatibility during the audit, and older systems can usually be bridged.
Often weeks, not months. We start with the quickest wins from your audit.
No. Using an agent is as easy as texting, and training is included.
Low. Keep your source documents current; a managed plan handles monitoring, updates, and tuning.
Two minutes with the AI Opportunity Survey tells you where an agent pays off fastest in your business.